How can we help?

Answers to common locker, order and collection questions. Our team is here if you need more.

Try the backup PIN in the app. If it still won't open, contact us with your locker and order number.

Questions about a current or past order? We can help track it or raise it with the cleaning partner.

Standard orders are usually ready in 24 to 48 hours. Estimated times are shown before you confirm.

Concerns about the quality of a clean? Get in touch and we'll investigate with the partner.

Make sure app notifications are enabled so you never miss a Ready for Collection update.

We take feedback seriously and respond within 24 hours.

Still need help?

Reach the support team directly and we'll get back to you shortly.